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Can’t register online for mobile account

Hi trying to register for mobile account with ooomph sim but keeps asking for security question answer but is blank. Anyone help ? Please

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Re: Can’t register online for mobile account

Hi Den4,

 

Thanks for your post and welcome to the community 🙂

 

I'm sorry to hear you're having some trouble when trying to register for My Virgin Mobile. This will require a member or the team to create a security question and answer for you on our end, have you been able to get any help with this since posting?

 

If not, let me know and I'll pop you a message.

 

Regards,

 

Beth

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Re: Can’t register online for mobile account

Hi Beth. No not been able to register. Your help will be greatly appreciated. 

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Re: Can’t register online for mobile account

Hi Den4,

 

Thanks for getting back to me. I will pop you a private message now so I can take a look.

 

Check out the purple envelope for a message from me.

 

Thanks,

 

Beth

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