3 weeks ago
Got a new oomph SIM and can’t register on virgin mobile, it asks for a security answer I haven’t set up. Spent ages on the phone last night with no joy.
I've had the exact same issue.
My thread might give you the answer. Please let me know if it helps:
Thanks for posting and welcome to the community.
The word should be the same as the one you give over the phone if that helps?
Need a helpful hand to show you how to make a payment? Check out our guide - "How to pay my Virgin Media bill"