on 23-05-2022 18:36
I can't find my credit agreement number anywhere can you help ? I cannot find the email.
on 24-05-2022 08:22
Hi there @human123, welcome to our forum and thanks for your post.
Sorry to see you are unable to see your credit agreement. Just to confirm have you been able to log into your online account here to see this?
Also have you checked your junk/spam folder to see if it shows there?
Let me know if you need any further help with this.
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on 24-05-2022 10:44
thanks for the reply. I’ve checked my junk and inbox but it’s not there.
I’ve logged into my account but there’s no agreement number anywhere.
If you could please help me find it. I’ll be very thankful to you.
on 24-05-2022 12:57
Thanks for coming back to us @human123.
I would be happy to take a further look into this for you but would need to confirm a few details over via private message, please look out for my message and we can get started.
on 25-05-2022 14:16
Thanks for confirming your details via private message, @human123.
I have passed this onto the mobile team to have your agreement number sent out to you today.
on 25-05-2022 15:24
Thank you so much for your help!
Really appreciate the service provided by virgin media.
Quick and responsive.
on 25-05-2022 17:29
You're very welcome @human123 and glad that I could help you to get this sorted.
Please let us know, if you have any further issues.
on 21-06-2022 21:35
I still haven’t received my agreement number yet? It’s been 4 weeks but no email or letter.
could you please let me know.
on 22-06-2022 08:10
Thanks for posting on our community forum
I'm going to drop you a private message now to collect some more information, please keep an eye on your inbox for a message from myself 🙂
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