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Can't access Priority

Just joined

When I attempt to access Priority on my phone, I click the Virgin Media option but it keeps telling me that I need to update ir install the latest version of Chrome or Firefox but I've got the latest version of both. Can anybody help please


Forum Team
Forum Team

Hey Stevej61, thank you for reaching out and a warm welcome to the community I am sorry you are having some issues with the Priority app.

We are aware of an issue which is stopping people from logging in / signing up and we are working on a fix for this ASAP.

In the meanwhile, what phone do you have and is it fully updated? Thanks 

Matt - Forum Team

New around here?