Just got my new sim Having been lured back to virgin from Plusnet..
Got pac from them but 789 no answer. Tried messaging too just get passed on but no answer.
cannot register, just like many others on here. Had the same troubles.
Its a new number but asks for security word.... how when it’s new! Tried to get new and doesn’t recognise.... capta just reverts back in loop. I’ve had the lot!I had all this before too with my last Virgin sim that’s one of the reasons I went to Plusnet... back again with Virgin and nothing’s changed.