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CrestedComb
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Calls from this number are not currently being connected.

on ‎31-12-2021 16:57

I can't ring anybody, by balance is cleared and I owe nothing but I can't even access 789 as they're also not being connected. 

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Zach_R
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Re: Calls from this number are not currently being connected.

on ‎02-01-2022 12:11

Hi @CrestedComb,

Thank you for your post and welcome to our community forums. We're here to help.

I'm very sorry to hear you're having some problems calling from your Virgin Mobile handset. Is this ongoing today? If so, what happens exactly? Is there an engaged tone? Does the call drop? Do you hear a message?

Thanks,
 



Zach - Forum Team


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