Virgin Media Community

[paperclip]

If I text BT on 61998 with a Virgin mobile sim pay monthly package will I be charged or will this be part of unlimited texts? 

[Zoie_P]

Hi Paperclip, 

Thank you for your post 🙂

The text would come out of your texts if you have unlimited, and if you don't text to this number costs 15p.

Zoie 

[paperclip]

Not sure what you mean by if you don't text that number would cost me 15p? 

[Chris_W1]

Hi paperclip, thanks for the reply Zoie is saying that you would be charged £0.15. We would usually charge an access charge. ^Chris

[paperclip]

Sorry but you have totally confused me! 

I have an unlimited text package, and all I want to know is if I reply to that text number 61998 will it come off my text allowance or will I be charged?

The first reply says it will come off my allowance texts then the next reply says I will be charged which is it? 

[Chris_W1]

Hi paperclip, if it is not included in the unlimited messages you would be charged £0.15  for the text as this is the standard rate, as this is a short code number you would be charged. ^Chris 

[paperclip]

So a charge would only be made If I replied to a text from 61998 but not if I received one from 61998?

In other words as long as I don't text to that particular number I won't be charged? Receiving one only no charge either? 

[paperclip]

@zoie_p

I understand. I have unlimited so I should not be charged. 

[paperclip]

@Chris_W1

Wouldn't be charged if I have unlimited texts though Chris. 

[Chris_W1]

Yes you should not be charged for received messages. If you do get any charges they can also be disputed here - Chris