a month ago
Hi there for the past 2 months now I've been billed £26 a month for a service I cancelled 8 months ago, just wondering what's going on?...
Go to Answer
Thank you for reaching out to0 us in our community and welcome, we are sorry to hear you are being charged for a Mobile you believe you had cancelled 8 Months ago.
I have tried to locate a account however I wasn't able to find one with the details we have for you.
So I can try to help I will need to invite yo into a private chat so I can get some further information, please click on the purple envelope to accept?
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4 weeks ago
The problem was solved in a quick and easy manner. Paul thank you so much you've been a great help much appreciated.
It was my pleasure, I could see you had downgraded however the Sim part of the Oomph bundle hadn't been closed, apologies again for any inconvenience caused.