Menu
Reply
Bigo1
  • 1
  • 0
  • 0
Joining in
240 Views
Message 1 of 4
Flag for a moderator

Big oomph deal

Recently taken virgin SIM card deal,if I take new big oomph deal can I cancel that sim and have free one in deal

0 Kudos
Reply
Ernie_C
  • 18.58K
  • 2.04K
  • 4.58K
Very Insightful Person
Very Insightful Person
238 Views
Message 2 of 4
Flag for a moderator
Helpful Answer

Re: Big oomph deal

I guess that depends on the terms of your current SIM deal.

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

Have I helped? Click Mark as Helpful Answer or use Kudos to say thanks

0 Kudos
Reply
roy247
  • 1.03K
  • 82
  • 223
Knows their stuff
217 Views
Message 3 of 4
Flag for a moderator

Re: Big oomph deal

You should be able to transfer your mobile number from one to the other.

 

0 Kudos
Reply
Ashleigh_C
  • 1.03K
  • 45
  • 89
Forum Team
Forum Team
131 Views
Message 4 of 4
Flag for a moderator

Re: Big oomph deal

Hi there @Bigo1

 

Thank you so much for your first post to our Community Forums and welcome to the team! It's great to have you here! 

 

I'm so sorry for nay confusion this my have caused! To clarify:

 

If you are within your 14 day cooling off period then you can can cancel your current SIM and order the Oomph one.

 

You can also cancel the SIM you have now to use the Oomph one alone, but if you are in contract this may incur early disconnection fees. You will also need to call us on 0345 600 0789 or text us on 07533016422.

 

You can also read this forum post on how we could help should you not wish to cancel the current SIM you have, which you can view here. 

 

 

Ash_C
Forum Team



New around here? To find out more about the Community check out our Getting Started guide


0 Kudos
Reply