Hi there @Daz_Liddle
Thank you so much for your first post and welcome to our Community Forums, it's great to have you here!
I'm so sorry to hear this has happened with your phone! I'm more than happy to take a look for you! I'll send you a PM now so we can investigate.
Please keep an eye out for the purple envelope in the top right corner of your screen alerting you to a new message.
Thank you.
