I got an email from virgin mobile, and I want to switch my phone to virgin while keeping my current number so I followed a link emailed to me to do this. Then when I put in the account number it says incorrect when it isn't and says it should be five digits but the one i was sent is 6.
No as it is the account number I need to put in. I have the account number but when I put it in it saying incorrect but this is 100% the one sent to me. It is saying this should be 5 digits.
I am just following a link I was sent to change my nework but keep my mobile