Area reference code help

[Quickquestion20]

Hi there

Was wondering if anyone could help me find out what the area reference code is for EH29? Trying to set up a my virgin media account and it says I need an area reference code, which I cannot find. Any help would be appreciated. Cheers!

[Carley_S]

Hi @Quickquestion20

Welcome to the community forums. 

Sorry to hear you're having issues finding your area code so you can register an online account. Your area code is visible on your contract at the top near to your account number. Let me know if you've been able to find it there, if not we can take a look at our side and confirm this for you. 

[Quickquestion20]

Hi,

I unfortunately cannot find it. Could you please confirm what the area code for EH29 would be. Thanks!

[Carley_S]

You'll need to join me on private message so I can collect more information and pass account security with you @Quickquestion20.  You can see your private messages at the top of the page, in the envelope icon. 

[Carley_S]

Thank you for joining me on private message @Quickquestion20

An area reference number is given to media service accounts only as this is the area the media service is provided. 

To be eligible for VOLT benefits, including O2 priority, you must have an O2 mobile account and a Virgin Media account registered at the same address. 

My apologies for any confusion.