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SachikoH
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Area Code

I am Virgin Media customer and I have issues with my land line phone (no dialling tone).

When I want to have this checked, I can only do this by signing in to "My Virgin Media".

To do this, I of course need to register first, but here an area code reference is required which I would find on my paper or e-bill, but I have never received any bill, neither by postal mail nor by E-Mail.

So what is my area code? My post code is ML39ET, if this helps...

I also tried to clarify this by phone, but I am ending up with a computer voice asking me for digits of my password which is not existing as I cannot register....see above...

What a strange "Service" is this?

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Re: Area Code

Hi SachikoH, 

Thanks for your post and welcome to the Community Smiley Happy

I'm sorry to ehar you were having issues with your Landline service. Have these been resolved since you posted?

Your Area Reference is: 09. 

Let us know if there is anything else we can do to help. 

Thanks,
 

Kath_F
Forum Team

Wishing you a very Merry Christmas and a Happy New Year!

New around here? To find out more about the Community check out our Getting Started guide


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