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jaydeecw
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Another missing Oomph SIM

We got broadband and landline set up with Virgin Media on the 6th, but no sign of the Oomph SIM card yet. We signed up over 3 weeks ago, so I'm wondering what is taking so long. Can someone look into this?

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Megan_L
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Re: Another missing Oomph SIM

Hi Jaydeecw, 

Thanks for using the forums to get this issue with your missing SIM card looked into, I am sorry if this has been causing some frustration. I would be more than happy to look into this for you. I will need some specific account information from you so I will send you a PM now. 

Speak soon!

Thanks, 

Megan_L

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Megan_L
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Re: Another missing Oomph SIM

Hi Jaydeecw,

Thanks for chatting with me in our PM about this order issue, I had a look into your account and unfortunately I would not help resolve the issue. However I did give you a number to the sales team which is 0800 052 0238 as they would be able to help much more than me. 

I wish you well and hope you get this sorted out. 

Thanks,

Megan_L

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