We got broadband and landline set up with Virgin Media on the 6th, but no sign of the Oomph SIM card yet. We signed up over 3 weeks ago, so I'm wondering what is taking so long. Can someone look into this?
Thanks for using the forums to get this issue with your missing SIM card looked into, I am sorry if this has been causing some frustration. I would be more than happy to look into this for you. I will need some specific account information from you so I will send you a PM now.
Thanks for chatting with me in our PM about this order issue, I had a look into your account and unfortunately I would not help resolve the issue. However I did give you a number to the sales team which is 0800 052 0238 as they would be able to help much more than me.