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DeclanJ1874
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Airpod pro warranty

Hi,

I added AirPods pro’s to a mobile contract that I took out in November last year, and they are not working but i think i have warranty on them, Could anyone point me in the direction of feting them replaced.

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Martin_N
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Re: Airpod pro warranty

Hi DeclanJ1874,

Thank you for your post and welcome to the community. 

I'm very sorry to hear about the issue with your AirPods. 

They do have a 12 Month Warranty, so I would recommend checking your dates to ensure they are still covered.

If they still then I would recommend is contact Apple directly so they can investigate this for you. 

^Martin

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DeclanJ1874
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Re: Airpod pro warranty

it says i have warranty until 18.11.21 but i apple say i need to pay £70 is that right?

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Martin_N
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Re: Airpod pro warranty

This would depend on what the fault is with the device. Apple would need to investigate this and see if the warranty covers this.

^Martin

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