Menu
Reply
JP5A
  • 1
  • 0
  • 0
Joining in
325 Views
Message 1 of 3
Flag for a moderator

Add property to my Virgin media Account

Hi All

I would like to install a virgin media broadband account at my daughter’s property and manage both it and my own connection (different property) under one account. Is this possible?

TIA

JP

Tags (1)
0 Kudos
Reply
Christy_D
  • 1.94K
  • 259
  • 299
Forum Team (Retired)
Forum Team (Retired)
323 Views
Message 2 of 3
Flag for a moderator

Re: Add property to my Virgin media Account

Hi there

Yes this is possible but it needs to be done manually by an agent to prevent any confusion.

I'll pop you a private message to take some details and assist you with this. You should be able to refer them too and get an incentive for doing this.

Thanks

Christy


Here to help! I'm a technician helping out whilst working from home. Find out more


0 Kudos
Reply
VM-Jon
  • 1.29K
  • 184
  • 227
Forum Team
Forum Team
305 Views
Message 3 of 3
Flag for a moderator

Re: Add property to my Virgin media Account

Hi there,

Unfortunately you cannot have two address addresses under one account number. But you can be the owner of both accounts. This would mean that you would have two separate bills but they would both be in your name. The best thing to do is ask @christy above suggests his have one of the agents call you to organise everything for you.

If you wanted to cancel any part then you would cancel it off the appropriate account.


Here to help! I'm an install manager helping out whilst working from home. Find out more


0 Kudos
Reply