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Francesca1991
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Account

Hello my virgin account has been cut off and I cannot pay the bill until next week is there anything I can do about this 

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Very Insightful Person
Very Insightful Person
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Re: Account

not really. The bill must be paid to reactivate the services

As a Very Insightful Person, I'm here to share my knowledge. I don't work for Virgin Media.

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Forum Team
Forum Team
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Re: Account

Hi Francesca1991,

 

 

Thank you for your post. 

 

Sadly if the account has been restricted due to non bill paid then we would need the bill to be cleared to reactivate the services. 

 

^Martin

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