Menu
Reply
Anonymous
Not applicable
3,238 Views
Message 1 of 2
Flag for a moderator

Account blocked by reCAPTCHA

Hi: I am unable to log into www.virginplus.ca to view my account info from my Windows 10 laptop. When I try it says 'Cannot contact reCAPTCHA. Check your connection and try again.' I get the same error message using Edge and Firefox browsers. Recaptcha *does* work on other websites, for example this one (community.virginmedia.com). Can anyone help?
Thanks,
Graham

0 Kudos
Reply
BenMcr
  • 22.81K
  • 2.51K
  • 4.84K
Very Insightful Person
Very Insightful Person
3,227 Views
Message 2 of 2
Flag for a moderator

Re: Account blocked by reCAPTCHA

Hi and sorry, but this forum is for Virgin Mobile UK, and is not connected to Virgin Plus in Canada.
**********************************
I work for Virgin Media - but all opinions posted here are my own