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Accidently paid twice

Tomedwards95
Joining in

on ‎30-06-2022 13:24

Hello I recently got a new debit card so I had to change my details for every site I use, I paid the virgin media bill manually, but then I have been billed again at the end of the month. Is there a way to get my money back? To take away the second payment 

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John_GS
Forum Team
Forum Team

on ‎30-06-2022 15:27

Hi @Tomedwards95

Thanks for posting and welcome to the community. The quickest way would be to recall the Direct Debit by speaking to the banking and explaining, they'll do this for you 🙂

Best

John_GS
Forum Team


Need a helpful hand to show you how to make a payment? Check out our guide - How to pay my Virgin Media bill

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