Virgin Media Community

[Al1977]

Hi, I'm currently away and can't seem to access my voicemail without a pin , if I've set one up the pins I thought would work don't. tried things like 7890, 1234 etc 

Any help would be appreciated as can't seem to find a live chat option.

Thanks Al

[Carley_S · Accepted solution]

Hi @Al1977
Welcome to the community!
Sorry to hear you're having issue with your voicemail abroad. 
Can you confirm if you set up the voicemail PIN before you went aboard?

[Al1977]

Hi Carley ,

Thank you for coming back to me.

I can't remember setting one up if I'm honest, I did it would of been ages ago and forgot it.

Thanks Al

[Kain_W]

Thanks for the response AI1977,

Usually we'd require the PIN to be set up whilst in the UK to rectify this.

However I've dropped you a PM to run through further details with yourself.

Keep an eye out in the purple envelope icon for a message.

Thanks,

[Kain_W]

Thanks for your cooperation over PM Al1977,

I'm glad that is now resolved for you!

If you do have any other queries then please contact us again!

All the best,