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RobbieP
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4g sim loss of service

Since I inserted my replacement 4g sim I have had almost a complete loss of service as regards calls to my phone. I am currently out of the UK and calls made from a landline and mobiles in UK do not come through. My phone is connected to a local 3g service. 

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Johnboy5
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Re: 4g sim loss of service

CVirgin can't help with overseas networks.

 

Switch off the phone remove the sim for about 10/15 minutes, reinsert, switch on, go to setting/network and choose a network that is open to you if its not better try a different network. It should on switching on just choose the best signal for you. There may not be 4G in your current area.

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