Virgin Media Community

[Donfor40]

I have rec' 2 mobile sims from VM for a sony xa2 and ipad.

Which is correct activation as Sony is stating No Service.

haven't tried ipad yet.

[Donfor40]

to add I have rec' 2 PAC Codes from previous provider.

[Akua_A]

Hi @Donfor40,

Welcome back to our community forums and thank you for your query regarding the sim cards.  We want to do our best to help. Just to clarify are you activating your sim cards as seen here https://www.virginmedia.com/help/mobile/activate-sim 

Also regarding Pac, you may find the following link useful https://www.virginmedia.com/help/mobile/keep-my-number

Please let me know if you need any further help,

Thanks,

[Donfor40]

Hi Akua_A

I'm not seeing any Sim Pin unlock request via Sony xa2.
I have called both pac codes to VM CS.
Let me try ipad.

thanks

[Akua_A · Accepted solution]

Thank you for your response. What happens when rebooting your Sony device? Have you also had any lunch with the iPad?

Thanks,

[Donfor40]

Hi Akua_A

I have one working sim in IPad.

The 1st SIM isn't working on both Devices, though visually seems split centre of chip.

I cannot get Sony xperia xa2 to recognise either Sim cards.

I'll re check tomorrow once 24hrs expires

[Robert_P]

Let us know Donfor40.

Rob

[Donfor40]

Called CS this morning, replacement SIM being ordered very soon.

Was tempted by another handset, though not yet.

thanks everyone.

[Robert_P]

You're welcome Donfor40, keep us up to date with this.

Rob

[Donfor40]

Thanks everyone's responses.
Delighted replacement SIM card working immediately Sony xa2.

thanks!