10GB data mistakenly capped at 0.5GB

[Wrinkles2]

I have a10GB allowance & set my spending cap at 10GB. Only used 0.5GB but received text saying I’d reached my limit. 
presumably data cap wrongly set. 
Please help

[Tom_W1]

Hi @Wrinkles2 thanks for your post although I'm sorry to hear of your concerns here surrounding your spend cap.

Please allow me to send you a PM so I can look into this further for you.

Kindly expect the PM from me to arrive shortly and respond directly when you can!
Many thanks