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my recent bill shows an upgrade to 200 mbs

also a cerdit and debit cancelling each other out.

I did not request this upgrade. am I being charged for this

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Alessandro Volta
Message 2 of 3
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Re: upgrade

Can you please

Type ( in Modem mode) into your browser URL bar and press enter. 

Hub 2 & 3 When the page appears DO NOT LOG IN but click ‘Check Router Status’.

Hub 4 When the page appears LOG IN then click ‘Check Router Status’.

Copy and paste the contents of the Configuration tab onto here, if you get a yellow / straw box warning click the Post button again. Use one post for each tab if you wish.

Please do not use screen grabs.


Mike Robinson
Semi-Retired Aircraft Engineer & Computer Based Training and Learning Designer for many of the world's Military Arms.

My Broadband Ping - Mike Robbo
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Community elder
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Re: upgrade

Hi lesanon,

If you are an Oomph customer then it's a free upgrade, information from help/coronavirus-update 

M100 Fibre Broadband speed upgrades

We’re giving over a million customers who currently pay for speeds under 100Mbps a free boost from superfast broadband to ultrafast M100 Fibre Broadband. We’re also boosting Oomph customers with M100 Fibre Broadband to M200 Fibre Broadband.


The Service you do for others is the rent you pay for your room here on Earth - Muhammad Ali
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