Showing results for 
Search instead for 
Did you mean: 

Tuning in

I just got through to the call centre and explained I wanted to leave, they asked me to hold the line then they hung up


Forum Team
Forum Team

Hi sjmartinlx, 

Thanks for taking the time to post about your issues in the Community.

We're sorry to hear the line was disconnected. This would not have been intentional. So we can help you further with this, I will need to confirm some information with you to pass security. 

I have sent you a direct message to allow us to do this with you in a private space. If you are using a PC/Laptop then you can just click on the little ✉ at the top right-hand side of the page to access your inbox. If you are on a mobile/tablet device then instead click on the little circle icon in the top right then select 'Messages'. 😊


Forum Team

New around here? Check out the do's and don'ts, in our Community FAQs