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hotbath1962
Tuning in

Dear Kath_F

I have a similar query, I was told yesterday that online orders take 15 working days (i.e. three weeks) to process, up from the three days I was originally told, and "it'll be done by Tuesday" when I called at the weekend.

Please  could you clarify how long in reality an online order will actually take to process?  I'm simply renewing my contract at a promotional rate, but like K1407 I have since had a bill which is higher.

Thanks

Philip

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