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unable to pay bill due to corona virus

unable to pay my bill at moment due to coronavirus situation, i am covered by the furlough system

(80% wages) but it could be June before we recieve anything. already done 3wks without pay..

most places are giving a 3mth holiday in payments... tried phoning virgin... SUPRISE no answer after hours of trying... no other way of contacting them... is there any way to delay payments without being cut off at these critical times... they're not playing fair like other companies... Thanks H

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Re: unable to pay bill due to corona virus

Hello

With regards to account issues I am afraid they cannot be dealt with in the forum.

Due to the current situation there is a text message only service is available via: 07533051809 Just send a text with the issue you are facing and someone will get back to you as soon as they can. Please bear in mind at this time this service does also have a high load and may take quite some time getting back to you.

Regards Mike

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

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Re: unable to pay bill due to corona virus

thanks for the number... i tried this last week.. they said it would be passed on to the relevent people and they would get back..

that was a week ago.... thanks anyway

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Re: unable to pay bill due to corona virus

thanks for the number... i tried this last week.. they said it would be passed on to the relevent people and they would get back..

that was a week ago.... thanks anyway
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