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trying to change my direct debit date

Hi

 

I am following the instructions on how to change the date of a direct debit and sent a text to the number given.  The text wont send and say's the phone number is formatted incorrectly.  can anyone help

 

Thanks

 

Linda

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Re: trying to change my direct debit date

Direct Debit changes can be made by logging on to My Virginmedia.

Two things to be aware of:

1. You can only make changes if you have no outstanding bill;

2. If you push the date back, your first bill will be higher as it will be for more than a month.

As a Very Insightful Person, I'm here to share my knowledge. I don't work for Virgin Media.

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