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trying to cancel installation/contract but cant get in touch with anyone

there have been complications with the process, some information wasnt passed on to us and now its delayed by 3 weeks, simply want to cancel the contract/installation before any work is done and any money transferred but i cant get in touch on the phone, seems to be no options or route for account cancellation. 

 

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Re: trying to cancel installation/contract but cant get in touch with anyone

Hello

With regards to account issues I am afraid they cannot be dealt with in the forum.

Due to the current situation there is a text message only service is available via: 07533051809 Just send a text with the issue you are facing and someone will get back to you as soon as they can. Please bear in mind at this time this service does also have a high load and may take quite some time getting back to you.

Regards Mike

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