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needhelp99
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switch broadband package

how do I switch my broadband package?

I cannot see any options when I visit the upgrades page.

 

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sophist
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Re: switch broadband package


@needhelp99 wrote:

how do I switch my broadband package?

I cannot see any options when I visit the upgrades page.

 


you'll have to call customer services if you can't see any upgrade options in my virgin media...

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newapollo
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Re: switch broadband package

 Call freephone number 0800 052 0422, options 1,1 and 4 (Changes to your package) but best to call at 8am to avoid call queues

Dave

The Service you do for others is the rent you pay for your room here on Earth - Muhammad Ali
Serena_C
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Re: switch broadband package

Hi @needhelp99

 

Welcome to our Community Help Forums 🙂

 

Thank you for making your first post regarding changing your broadband package.

 

To make changes to your broadband package, please give us a call on 150 / 0345 454 1111 press 1, then 1 again and then 4 to get through to the package change department. Or text 'change my package' to 0753 305 1809

 

Hope this helps! 🙂

 

Serena