I need help with setting up password for my Virgin Media account please. As many, many other users have already reported, it is impossible to set up ANY password and I find it extremely frustrating. I have not been set up a Virgin email address either (which I don't want to anyway but someone mentioned that this is the only way to register the account). Could someone from customer service get in touch please, I don't seem to find any number I could call. Thank you!
Hello Ash, no, not that I am aware of, just a regular google browser...I even tried on my iphone and it's the same problem, no password is ever accepted, I've tried so many variations, it's driving me insane...
Sorry to hear you're still unable to set up an online account. I would like to help you resolve this. I am going to send you a private message. Please look out for the purple envelope in the top right of your screen.
