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reducing my virgin media bill

my Virgin Media bill is now over £50 a month!!!

Phoned 150 - just hear music - no pick up.

Changing to Plus-Net £27.50 a month!!!

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Re: reducing my virgin media bill

Hello DorisSmith

Sorry to hear that you are unhappy and looking to leave 

As much as we love to help on here, package changes are not something we are able to process on here 

I am however confident if you can call again, our team will be more than able to help reduce the cost 

Gareth_L

 

 

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Re: reducing my virgin media bill

@DorisSmith If you DO decide to call back and speak to retentions, make sure you only speak to the call centre in Scotland. If you get the call centre in India you're likely to be faced with obstruction, rudeness and a total lack of will to help.