Virgin Media Community

[jdm701]

ive just a letter saying my bills will go up by £3.50 a month im already struggling been unemployed and been on the vunrable listing so i have to stay at home more meaning im struggling juggling bills electric and gas and now broadband i really cannot deal with this has well what can be done to help me  i also suffer from depression and anxiety ive tried to ring but after 2 hours of holding 

[Lee_R]

Hi jdm701, thanks for posting and welcome to our community.

I am sorry you've been unable to get through to our customer relations team.  I am going to send you a private message.  Please look out for the purple envelope in the top right of the screen.

Regards

Lee_R