Trying to change password for my account but keep getting enter valid bill details. i am entering them correctly so not sure why i keep getting this message.
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Thanks for your post I am sorry to hear this, Just to confirm is this for you My Virgin Media account?
thanks for getting back to me 🙂
Sorry I just needed to clarify what it was, I will pop you an email asking for some details and I can take a look for you just keep an eye out for the purple envelope 🙂
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Hi, I have the same problem. Please could you help?
Thanks for posting, and welcome to our community 🙂
Sorry to hear you're having some trouble signing in online,
I've popped you over a private message so I can get a few more details from you to help (purple envelope, top right hand corner)
Thanks for the post Ggriff16 and welcome to our community.
I'll pop you over a private message to pass security and check on things.