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karolste
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phone number update

I would also like my contact telephone number to be updated please?

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JitteryPinger
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Re: phone number update

You will need to contact customer service or login my virgin media for that.

This forum isn't a direct line to customer service, it is merely to seek advice.

If I've helped please let me know 🙂 Matt

A 10+ Year Virgin Media veteran, been here through the Up's and the Down's and Down's....
Vodafone 5G EE BQM Hub 4 BQM Hub 3 BQM Hitron CGNV4 BQM TT BQM

Technical Support - AV & Networking - Customer Service - Finance - Culinary - Construction
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karolste
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Re: phone number update

Hello Matt, 

 

Thank you for your answer. 

 

I have logged into the virgin media but there is no option to change that. i think there should be a quicker way than contacting customer service.

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JitteryPinger
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Re: phone number update

On further inspection your right there isn't.

Is there a particular reason for you wanting to update your contact number with Virgin.

Virgin doesn't really contact customer by phone, they normally use email or post.

If I've helped please let me know 🙂 Matt

A 10+ Year Virgin Media veteran, been here through the Up's and the Down's and Down's....
Vodafone 5G EE BQM Hub 4 BQM Hub 3 BQM Hitron CGNV4 BQM TT BQM

Technical Support - AV & Networking - Customer Service - Finance - Culinary - Construction
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karolste
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Re: phone number update

Hello Matt, 

I have contacted by email by virgin and said they could not get through to update me on my broadband service issue. 

I would like to update my contact phone so they can reach me. thank you 

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JitteryPinger
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Re: phone number update

Unfortunate they only thing that can be done then is to contact them directly.

If I've helped please let me know 🙂 Matt

A 10+ Year Virgin Media veteran, been here through the Up's and the Down's and Down's....
Vodafone 5G EE BQM Hub 4 BQM Hub 3 BQM Hitron CGNV4 BQM TT BQM

Technical Support - AV & Networking - Customer Service - Finance - Culinary - Construction
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