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on 21-01-2021 15:31
I would also like my contact telephone number to be updated please?
on 21-01-2021 15:41
You will need to contact customer service or login my virgin media for that.
This forum isn't a direct line to customer service, it is merely to seek advice.
on 21-01-2021 15:46
Hello Matt,
Thank you for your answer.
I have logged into the virgin media but there is no option to change that. i think there should be a quicker way than contacting customer service.
on 21-01-2021 15:49
On further inspection your right there isn't.
Is there a particular reason for you wanting to update your contact number with Virgin.
Virgin doesn't really contact customer by phone, they normally use email or post.
on 21-01-2021 15:51
I have contacted by email by virgin and said they could not get through to update me on my broadband service issue.
I would like to update my contact phone so they can reach me. thank you
on 21-01-2021 15:52
Unfortunate they only thing that can be done then is to contact them directly.
