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paying a bill

i have now left virgin and cancelled my direct debit, i have now received my last bill that i want to pay. As i dont have the 14 digit code needed to make payment, how do i get it.

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Re: paying a bill

Hello

With regards to account issues I am afraid they cannot be dealt with in the forum.

Due to the current situation there is a text message only service is available via: 07533051809 Just send a text with the issue you are facing and someone will get back to you as soon as they can. Please bear in mind at this time this service does also have a high load and may take quite some time getting back to you.

Regards Mike

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