@FireCrackerJim wrote:
my original contract ended on the 18th of feb, I extended my contract until the 22nd of march
Something's not right about this - what you have with VM is a rolling contract that always has 30days notice and doesn't need "extending" or anything. What it has is a minimum term which is often hand-in-hand with a promotional discount of some kind.
When that minimum term ends, which often tallies with the expiry of a time-limited discount, you are free to renegotiate your contract and potentially get a new discount, in exchange for a new minimum term. Or you can continue with standard pricing and be free to give 30 days notice at any time.
With that in mind, I'm curious what you did that makes you think you extended by 30days alone? I suspect that you've just rolled out of your minimum term and that if you check the dates on your bill, together with the discount dates, your time-limited reductions may have been part-way through your bill cycle dates.
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