Cant sign in to my online account, cant change password either.
Due to covid i cant find a number to call them.
Can anyone help.
You could try the text messaging service.
Just send a text with a short description of what you need to 07533 051809. Your message will go into a queue and a representative will respond to you as soon as possible. It may take a few days.
You can also call 150 from your Virgin landline, or 0345 454 1111, but best to call at 8am to avoid call queues.