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old socket, needing a new wall socket

damianbrozyna
Joining in

on ‎07-09-2023 19:38

My Virgin Media Hub 3 just came in but realised need a socket wall installed. I end up calling and the person on the phone said its been booked for this Saturday ( 09.09.23 ) and said i get an email confirming the appointment, but nothing has came through, anyone can check this for me?

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Martin_N
Forum Team
Forum Team

on ‎08-09-2023 08:58

Hi damianbrozyna,

Thank you for your post and welcome to the community. 

I'm very sorry you don't have the wall socket. 

We can certainly look to get an engineer booked in for you. 

I will private message you now to confirm your details. 

^Martin

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