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no welcome email

I signed up online on the 26th December and on the email it said I will be contacted within 48 to confirm delivery and sign digital contracts but havent recieved anything since initial email ?  

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Re: no welcome email

Hello kamina1991

 

Welcome to our community forums, Can you confirm if this is for a mobile or a cable account please?

 

Thanks Joe_F

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Re: no welcome email

it is for cable 

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Re: no welcome email

Thanks kamina1991,

 

I am sorry as this is a pre install sales query, you will need to call our sales team to check on this, I am very sorry about that. 

 

Thanks Joe_F

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