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no delivery date confirmation

Joining in

my virgin order was due to be delivered on the 25th and I haven't received any emails to say that its was delayed or even to confirm the delivery date. i also haven't received an email with my contract.


Forum Team
Forum Team

Hi @peaches1 

Thank you for reaching out to us here, welcome to the community.

I am sorry to hear that you haven’t received full details of your order, I would like to take a look at this for you and see what I can do to help. In order to do so I will need a little bit more detail so I will send you a private message.

Thank you


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Forum Team
Forum Team

Hi peaches1, 

Thanks for your post and welcome to the Forums. It's great having you on board with us in the Community.

We're sorry to hear you've been having an issue since ordering your services. 

I can see Jon has offered to help you with this. If you have any further issues, pop back and let us know so we can help further. 


Forum Team

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