no delivery date confirmation

[peaches1]

my virgin order was due to be delivered on the 25th and I haven't received any emails to say that its was delayed or even to confirm the delivery date. i also haven't received an email with my contract.

[VM-Jon]

Hi @peaches1 

Thank you for reaching out to us here, welcome to the community.

I am sorry to hear that you haven’t received full details of your order, I would like to take a look at this for you and see what I can do to help. In order to do so I will need a little bit more detail so I will send you a private message.

Thank you

Jon

[Kath_F]

Hi peaches1, 

Thanks for your post and welcome to the Forums. It's great having you on board with us in the Community. ⭐

We're sorry to hear you've been having an issue since ordering your services. 

I can see Jon has offered to help you with this. If you have any further issues, pop back and let us know so we can help further. 

Thanks,