im moving into a new apartment on the 30/5/20 and been going round in circles on the virgin site on how to transfer my account to the new property. Spoke to some one from the call centre but couldnt understand a word they were saying. Any suggestions ? Feel like cancelling and going with sky as it seems the easiest option atm
The movers team are now available over text on +44753 305 1809. This will go through some automated questions then pop you through to the correct teams queue.
