Menu
Reply
mixindave
  • 29
  • 0
  • 0
Tuning in
78 Views
Message 1 of 3
Flag for a moderator

manual payments a bit broken, double charged!

so anyway, straight to the point, can my pending transaction for one of my payments be stopped through this forum? I've had no luck trying to get on the phones due to the sheer busyness.  basically when you do a manual payment sometimes the visa verification window doesn't work and you can get double charged even though the 2 step verification pin didnt pop up for the first attempt.  ive only ever had this issue while trying to pay through virgin. ive also been double charged in the past

0 Kudos
Reply
mixindave
  • 29
  • 0
  • 0
Tuning in
50 Views
Message 2 of 3
Flag for a moderator

Re: manual payments a bit broken, double charged!

zzzzZZZZZZZZZZ i guess not, looks like i will be going through the bank.

0 Kudos
Reply
apcyberax
  • 33.37K
  • 1.87K
  • 5.93K
Very Insightful Person
Very Insightful Person
47 Views
Message 3 of 3
Flag for a moderator

Re: manual payments a bit broken, double charged!

no you can't stop it here

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

Have I helped? Click Mark as Helpful Answer or use Kudos to say thanks

0 Kudos
Reply