Hi j17677,
Welcome to the Community Forums! Thank you for your post.
I'm afraid that we are unable to process disconnections or package changes here from the community forum, so if you would like to get this service removed you'd need to give us a call on 0345 454 1111 or text us on 0753 305 1809 and our team will be able to help you with that from there.
Kind regards,
Beth
