Thanks for your post and welcome to the community.
Apologies for any confusion, can I ask when does you contract end? Also have you contacted the team on 0345 454 1111/150 if calling from a VM landline?
Let us know,
Thanks for coming back to us ukxbird,
We do apologise but unfortunately, we do not deal with package changes or new contract deals from our community forums. Have you been sent any letters/emails advising you about a renewal?
You can check the link here https://virg.in/existing for existing customer deals or call our team on 150/0345 454 1111 or use our WhatsApp messaging service on 0730 532 7112.
Our team will loo at what existing customer deals are available for you at the time of the call.
Kind regards Jodi.