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cancelaccount
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how can I cancel my account when no one answers the phone

So sick of waiting on the phone and just want to cancel the account , How can I do this when customer services do not answer the phone 

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1979Damian
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Re: how can I cancel my account when no one answers the phone

Because VM want to make it a difficult as possible to cancel you either need to speak to someone at VM to place your cancellation notice or write to them.  Amusingly, their postal address is NOT shown in the contact us section of their website but can be found buried in your terms and conditions document.

 

To save you having to faff about looking for it, the address is:

Virgin Media Sales Operation Support

Diamond Plaza

Daleside Road

Nottingham

Nottinghamshire

NG2 3GG

 

And yes, I do think it pathetic that we can't email VM to cancel, after all it's not 1997 is it **bleep**?

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