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pui
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first bill and the call out charge

It has 2 Call Out Charge in the first bill, but the guys haven't do anything in that 2 Call Out Service,

how can i follow, 

in the first time, he just said the wiring cannot change and then go away

in the second time, he said the Vrigin only give him 30 minutes therefore he cannot do anything here.

 

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jpeg1
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Re: first bill and the call out charge

What did you ask them to do on the two visits?

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Sasha_W
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Re: first bill and the call out charge

Hi @pui

 

Welcome to the forum page and thanks for posting this on here. 

 

Sorry to hear that this issue has occurred, but from looking at your account via your forum information, I can see that you have spoken to our team regarding this. 

 

Can I just confirm that this has been all sorted for you now? If not we are more than happy to help, but please do let us know 🙂 
 

Thanks 

Sasha - Forum Team


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