3 weeks ago
When registering for a my VM account as part of the setup process for a new broadband connection,
I used an email address with a + symbol in, and a 2 letter tld. For instance (email@example.com)
The account creation failed and now my broadband account is in a weird state where it is failing to let me create a my virgin media account, regardless of which email address I try to use.
I'm interested to know if either a + sign, or a short domain name is considered "invalid" from vm's perspective.
For reference, here is the screen I now see whenever I try to make an account.