on 12-09-2023 15:55
I've tried following the instructions on how to switch to ebilling but its just impossible, there is no "simple" button to press to switch on my account, only a section on what my preferences are but clearly that hasnt worked since i chose it last month but received a paper bill this morning. The info on the instruction page just doesnt match up with what i can see on my account.
on 12-09-2023 18:03
Hi there @hawkhead95
Thank you so much for your post and welcome to the community forums, it's great to have you here.
I am so sorry that this has happened and thank you again for your post. I'd be happy to look into this with you via a Private Message.
I will pop you a PM across now, please keep an eye out for the envelope at the top of your screen alerting you to a new message.