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ebilling not available?

Joining in

I've tried following the instructions on how to switch to ebilling but its just impossible, there is no "simple" button to press to switch on my account, only a section on what my preferences are but clearly that hasnt worked since i chose it last month but received a paper bill this morning. The info on the instruction page just doesnt match up with what i can see on my account.


Forum Team
Forum Team

Hi there @hawkhead95 

Thank you so much for your post and welcome to the community forums, it's great to have you here. 

I am so sorry that this has happened and thank you again for your post. I'd be happy to look into this with you via a Private Message. 

I will pop you a PM across now, please keep an eye out for the envelope at the top of your screen alerting you to a new message.