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ebilling not available?

hawkhead95
Joining in

on ‎12-09-2023 15:55

I've tried following the instructions on how to switch to ebilling but its just impossible, there is no "simple" button to press to switch on my account, only a section on what my preferences are but clearly that hasnt worked since i chose it last month but received a paper bill this morning. The info on the instruction page just doesnt match up with what i can see on my account.

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Ashleigh_C
Forum Team
Forum Team

on ‎12-09-2023 18:03

Hi there @hawkhead95 

Thank you so much for your post and welcome to the community forums, it's great to have you here. 

I am so sorry that this has happened and thank you again for your post. I'd be happy to look into this with you via a Private Message. 

I will pop you a PM across now, please keep an eye out for the envelope at the top of your screen alerting you to a new message.
 

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