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downgrading my package

How can I downgrade my package, as price gone up, cannot afford due to Covid-19, less money coming in, calling virgin on 150 is a no go, spent ages on that,. not help found?.

cheers and stay safe

Paul

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Re: downgrading my package

Hello

With regards to account issues I am afraid they cannot be dealt with in the forum.

Due to the current situation there is a text message only service is available via: 07533051809 Just send a text with the issue you are facing and someone will get back to you as soon as they can. Please bear in mind at this time this service does also have a high load and may take quite some time getting back to you.

Regards Mike

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